Frequently Asked Questions

Got Questions? We’ve Got Answers

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Will the EtchMate help me take my creativity to the next level?

Yes! With the EtchMate, personalising your projects has never been easier. From glass and metal to wood and plastic, this engraving pen lets you add your own unique touch in minutes. Beginners will love how simple it is to pick up, while seasoned crafters will appreciate the versatility. With extra bits for sanding, polishing, and finishing, you can create professional-looking results without the fuss. EtchMate is the perfect tool to explore new ideas, personalise everyday items, and bring your creativity to life.

Is it beginner-friendly?

Yes! Whether you’re a beginner or an expert, the EtchMate makes creativity effortless. The more you use it, the more amazing your results become — but no matter your skill level, every project feels easier and more fun.

Is The EtchMate safe for kids to use?

Yes, teens and kids over 12 can safely use the EtchMate, as long as they’re supervised by an adult.

How long does shipping take?

Please allow 8–12 business days after purchase to receive your EtchMate™ product.

*Delivery times may vary by country.

What’s included the EtchMate box?

Your EtchMate package includes everything you need to unleash your creativity:

  • 1 EtchMate Engraver Pen
  • User Manual
  • 30 Diamond Bits
  • 1 USB-C Charging Cable

How long does the battery last?

The EtchMate is powered by a built-in 500mAh lithium battery, giving you up to 2 hours of continuous engraving on a full charge. And when it runs low, simply recharge with the included USB-C cable — quick, easy, and hassle-free.

 

 

What Materials Can It Engrave On?

The EtchMate Engraving Pen works on a wide range of surfaces, including:

  • Wood
  • Glass
  • Metal
  • Stone
  • Acrylic
  • Plastic
  • Leather
  • Ceramic

What makes the EtchMate special?

The EtchMate is a gateway to creativity: versatile, easy to use, and designed for fun. Whether you’re engraving, sanding, or polishing, it works seamlessly on wood, metal, glass, and more. No matter your skill level, it simplifies crafting and brings joy to the process, helping you bring your ideas to life effortlessly. 

🌟 Ignite your creativity: Add your unique flair to any item.

🌟 Versatility at its best: Works effortlessly on wood, metal, glass, and more.

🌟 Creation, simplified: Easy and fun, no matter your skill level.

🌟 Unleash your imagination: Explore new ideas and create without limits.

🌟 DIY magic at your fingertips: Ideal for craft projects and everyday tasks.

🌟 Cost-Efficient: Save money by creating personalised items.

EtchMate vs. Other Rotary Tools: Here’s the Difference

EtchMate is proudly Australian-owned, built with quality and usability in mind. Its lightweight, compact design makes it effortless to handle, while delivering precise, flawless results every time. Unlike bulky, overpriced alternatives, EtchMate gives you professional-level performance at an affordable price. Plus, with a variety of attachments, you can personalise multiple materials. In short, it saves you time, effort, and money — while supporting an Aussie brand you can trust.